This Privacy Policy describes how JahaSoft (Private) Limited ("we," "our," or "us") collects, uses, and discloses your information when you use our website https://convertonlinefiles.com (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We believe in minimal data collection. We only collect information that is necessary to provide and improve our Service to you.

a) Information You Provide Directly:

  • Files You Upload: The core function of our Service is to convert the files you upload. We process these files automatically to perform the conversion you request.

b) Information Collected Automatically:

  • Technical Data: We automatically collect certain information about your device and how you interact with our Service. This may include your IP address, browser type and version, operating system, referral source, pages you visit on our site, and the time and date of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes:

  • To Provide and Maintain the Service: To process your file conversions and make our Service available to you.
  • To Improve Our Service: To analyze how users interact with our Service so we can enhance performance, fix bugs, and develop new features.
  • To Ensure Security: To monitor and prevent technical issues and protect against misuse of our Service.

3. File Handling & Data Retention

Your privacy and the security of your files are our top priority.

  • File Processing: Your uploaded files are processed entirely automatically by our systems. Our staff does not access, view, or monitor the contents of your files.
  • File Deletion: Converted files and your original uploads are automatically and permanently deleted from our servers shortly after the conversion process is complete, typically within 1-2 hours. We do not store your files for long-term retention.
  • Technical Data: We retain automatically collected technical data (like analytics) for a longer period to analyze trends and improve our service.

4. Sharing Your Information

We do not and will not sell your personal data or the contents of your files to any third party.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers.

We may disclose information where required by law, such as to comply with a subpoena or similar legal process.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at admin@jahasoft.pk.

6. Third-Party Services

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.